How to refund an Order

If you need to refund an order, simply go to the Orders menu, and select the order that will need to be refunded. Edit the order and under the order, you will find “refund” from the payment status drop-down list, and click update.

The refund action will send an email to the customer and will update your sales report.

Note: You will be required to organize customers refund manually and WP Shop Cart only allows the full refund of the order.